Our number one priority is representing and supporting our clients.

Housing hotline


Phone lines are open 8am-4:30pm, Monday-Friday

Disaster Relief Hot Line


Established for clients who have been affected by the current crisis. Phone lines are open 8am-4:30pm, Monday-Friday

Our statewide call center is receiving calls, opening cases, providing advice and serving as a resource for clients seeking services.

As lsa reopens, office hours vary by office location.

 Please call your local office in advance.

Frequently Asked Questions about problems related to Covid-19

Where can I file an unemployment claim because of COVID-19?

To file an unemployment claim online click HERE.

To file a NEW claim by phone, call 1-866-234-5382.

To file a RENEWED claim by phone, call 1-800-361-4524.

Phone lines are open Monday-Friday, 8am-4:30pm.

If I have been denied unemployment compensation and been told I need to appeal or have a claim of overpayment, what do I do?

Call LSA Call Center at at 1-866-456-4995 or APPLY ONLINE.

What can I do if my stimulus money I received from the government is going be taken from me in a garnishment?

It is money that was intended to be protected but you should make sure this is done properly if possible. Please contact us at 1-886-456-4995 or APPLY ONLINE.

Can I get SNAP benefits (or also known as food stamps) because of COVID 19?

SNAP benefits are issued by the Alabama Department of Human Resources. You can apply both online and by turning in a paper application. Both the online application and the forms to print are located HERE.

What do I do if I have been denied SNAP benefits for a reason other than being over income?

Please contact us through the LSA Call Center at 1-866-456-4995 or APPLY ONLINE.

Are there resources available to help with funeral costs associated with COVID-19?

Place Your Order for Free At-Home COVID-19 Tests

Residential households in the U.S. can order one set of 4 free at-home tests from No credit card required!

Here’s what you need to know about your order:

  • Limit of one order per residential address
  • One order includes 4 individual rapid antigen COVID-19 tests
  • Orders will ship free starting in late January