Our number one priority is representing and supporting our clients.

LSA staff is working remotely and can be reached by e-mail and phone.

Our office lobbies are closed temporarily. We will resume our in-person intake when the safety of our clients and staff allows us to do so.

Our statewide call center is receiving calls, opening cases, providing advice and serving as a resource for clients seeking services.

Disaster Relief Hot Line


Established for clients who have been affected by the current crisis. Phone lines are open 8am-4:30pm, Monday-Friday

Frequently Asked Questions about problems related to Covid-19

Where can I file an unemployment claim because of COVID-19?

To file an unemployment claim online click HERE.

To file a NEW claim by phone, call 1-866-234-5382.

To file a RENEWED claim by phone, call 1-800-361-4524.

Phone lines are open Monday-Friday, 8am-4:30pm.

If I have been denied unemployment compensation and been told I need to appeal or have a claim of overpayment, what do I do?

Call LSA Call Center at at 1-866-456-4995 or APPLY ONLINE.

What can I do if my stimulus money I received from the government is going be taken from me in a garnishment?

It is money that was intended to be protected but you should make sure this is done properly if possible. Please contact us at 1-886-456-4995 or APPLY ONLINE.

Can I get SNAP benefits (or also known as food stamps) because of COVID 19?

SNAP benefits are issued by the Alabama Department of Human Resources. You can apply both online and by turning in a paper application. Both the online application and the forms to print are located HERE.

What do I do if I have been denied SNAP benefits for a reason other than being over income?

Please contact us through the LSA Call Center at 1-866-456-4995 or APPLY ONLINE.